This Data Retention Policy explains how Vehicle Service History ("VSH"), operated by Carchive Limited, retains and removes information held within the Platform.
1. Purpose
VSH is designed to provide a continuing digital vehicle service history. Unlike a short-term document storage service, the usefulness of VSH depends on service records remaining available as a vehicle moves between garages and owners.
2. Service Records
Service records may be retained for as long as reasonably necessary to provide, maintain and protect the VSH Service, subject to applicable law and the rights of individuals.
Records may include vehicle registration, service date, mileage, work carried out, parts or components and information identifying the submitting garage or integration.
3. User and Garage Account Information
Account information for approved garages and registered users may be retained while the account remains active and for a reasonable period afterwards where necessary for security, fraud prevention, legal, accounting or business-record purposes.
4. Removal, Correction and Restriction
Where a service record is shown to be inaccurate, duplicated, associated with the wrong vehicle, uploaded without proper authority, or otherwise requires action under applicable law, VSH may correct, restrict or remove the record.
Requests relating to personal data will be considered in accordance with applicable data protection law. VSH may need to obtain information from the submitting garage or request evidence before making changes.
5. Legal and Regulatory Retention
VSH may retain limited information for as long as necessary to comply with legal obligations, respond to legal claims, prevent fraud, enforce its Terms, protect the Platform or establish, exercise or defend legal rights.
6. Backups
VSH may maintain backups for security, disaster recovery and service continuity. Deleted or amended information may remain temporarily within backup systems until those systems are securely overwritten in accordance with normal backup cycles, unless a longer retention period is required by law.
7. Data Not Required
VSH aims to collect and retain only information reasonably necessary for the operation and integrity of the Service. Unnecessary personal information should not be included in uploaded service records.
8. Policy Changes
This Policy may be updated from time to time. The latest version will be published on the VSH website or Platform.
9. Contact
Carchive LimitedEmail: contact@carchive.ukWebsite: vehicleservicehistory.co.uk