This Acceptable Use Policy forms part of the Vehicle Service History ("VSH") Terms and Conditions and applies to users of the Platform.
1. Purpose
VSH is designed to provide a digital record of vehicle servicing and repair work carried out by approved automotive garages. Users must use the Platform responsibly, lawfully and in accordance with this Policy.
2. Permitted Use
Approved garages may upload genuine service and repair records for work they have carried out.
Vehicle owners and permitted users may access and use service-history information relating to vehicles they are entitled to view.
Users may use VSH to access, maintain and transfer digital vehicle service records.
Approved integrations may be used to submit service records where supported by VSH.
3. Prohibited Activities
Upload false, fraudulent, misleading or deliberately inaccurate service records.
Upload a record relating to work that was not carried out by the submitting garage.
Upload information without the required authority or lawful basis.
Upload unnecessary personal information about customers or other individuals.
Attempt to gain unauthorised access to VSH systems or another user's account.
Interfere with the operation, availability or security of the Platform.
Upload viruses, malware, ransomware or other harmful software.
Use VSH to commit fraud or facilitate criminal activity.
Impersonate another person, garage or organisation.
Use automated tools to scrape, copy or systematically extract data without VSH's permission.
Use service-history information to harass, threaten or unlawfully target another person.
4. Record Responsibility
The garage or system submitting a service record is responsible for ensuring that it has the right and authority to upload the record and that the information is accurate to the best of its knowledge.
VSH does not routinely review, verify or authenticate every uploaded record.
5. Customer Awareness
Garages should make their customer aware that a service record has been uploaded to VSH and remain responsible for complying with applicable data protection and consumer requirements relating to their upload.
6. Monitoring and Enforcement
VSH reserves the right to investigate suspected breaches of this Policy. Where a breach is identified or suspected, VSH may:
Restrict or remove a service record.
Restrict access to certain features.
Suspend or terminate a garage or user account.
Require evidence relating to an uploaded record.
Report unlawful activity to relevant authorities where appropriate.
7. No Guarantee of Vehicle Condition
A service record on VSH must not be represented as a guarantee that a vehicle is mechanically sound, roadworthy, safe, accident-free or suitable for purchase.
8. Changes to this Policy
VSH may amend this Acceptable Use Policy from time to time. Updated versions will be published on the VSH website and Platform.
9. Contact
Carchive LimitedEmail: contact@carchive.ukWebsite: vehicleservicehistory.co.uk